Content: information, graphics, products, features, functionality, services, and links on www.continentalshippinglogistics.com, including Continental Shipping Logistics Ship Manager ® at www.continentalshippinglogistics.com, Continental Shipping Logistics ® Global Trade Manager, and Continental Shipping Logistics ® Billing Online, Continental Shipping Logistics Tracking Signature Proof of Delivery and Continental Shipping Logistics Tracking Updates.
Continental Shipping Logistics: Continental Shipping Logistics Corporate Services, Incorporated, its parent and its parent's subsidiary companies.
You: Yourself and the entity that you represent
www.continentalshippinglogistics.com is provided solely for the use of current and potential Continental Shipping Logistics customers to interact with Continental Shipping Logistics and may not be used by any other person or entity, or for any other purpose. Specifically, all shipping, tracking, rating, receiving Continental Shipping Logistics invoices and remitting payment using electronic funds transfer ("EFT"), drop-off location, identifying and preparing international documents, estimating duties and taxes, and other information and services may only be used by current and potential Continental Shipping Logistics customers for their own shipments. Use of www.continentalshippinglogistics.com to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited.
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You may choose to register on www.continentalshippinglogistics.com to access interactive features on www.continentalshippinglogistics.com. www.continentalshippinglogistics.com Login provides you with access to Continental Shipping Logistics Ship Manager at www.continentalshippinglogistics.com , Continental Shipping Logistics ® Tracking , My Continental Shipping Logistics , Continental Shipping Logistics Global Trade Manager , Continental Shipping Logistics Billing Online , Continental Shipping Logistics ® Mobile and other online services. The availability of these services varies by country. In the future, Continental Shipping Logistics may add other features that may be accessed through www.continentalshippinglogistics.com Login. In such event, previously registered users will not be required to re-register.
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You acknowledge and agree that it may be necessary from time to time for Continental Shipping Logistics to confirm the validity of the credit card information you provided to open your Continental Shipping Logistics account. When this occurs, Continental Shipping Logistics may request a temporary authorization hold for a nominal amount on your card. This authorization hold does not result in actual charges to your card. These authorizations will automatically expire based on guidelines established by your card issuer.
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Continental Shipping Logistics may discontinue, suspend or modify www.continentalshippinglogistics.com at any time without notice, and Continental Shipping Logistics may block, terminate or suspend Your and any user's access to www.continentalshippinglogistics.com at any time for any reason in its sole discretion, even if access continues to be allowed to others.
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continenetalshippinglogistics EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING continenetalshippinglogistics.COM, SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. continenetalshippinglogistics DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMER'S REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED. FURTHERMORE, continenetalshippinglogistics DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMER'S USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY, CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION, REPRESENTATION OR ADVICE GIVEN BY continenetalshippinglogistics OR AN AUTHORIZED REPRESENTATIVE OF continenetalshippinglogistics SHALL CREATE A WARRANTY.
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You agree to defend, indemnify and hold harmless Continental Shipping Logistics, its parent and affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions, and any of Your activities conducted in connection with this site.
The terms and conditions for using Continental Shipping Logistics delivery and related services are contained in the most current version of the Continental Shipping Logistics Service Guide, which is available by request. The most current version of the Continental Shipping Logistics Service Guide will control in the event of any conflict between any Continental Shipping Logistics delivery or related service information on www.continentalshippinglogistics.com and the delivery or related service information contained in the most current version of the Continental Shipping Logistics Service Guide.
There are links on the www.continentalshippinglogistics.com site that allow You to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by Continental Shipping Logistics. Continental Shipping Logistics makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites.
Continental Shipping Logistics has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it.
The Continental Shipping Logistics Privacy Notice governs the use of information acquired from You through www.continentalshippinglogistics.com.
You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access www.continentalshippinglogistics.com regarding access, use, export, re-export and import of any Content appearing on or available through www.continentalshippinglogistics.com.
You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law, that You are not a national of any such country, you are not a Denied Party listed on the U.S. Denied Persons List, you are not a Special Designated National on the U.S. Treasury Department's list of Specially Designated Nationals, and that the Content will not be used in the design, development or production of nuclear, chemical or biological weapons.
This Agreement and Your use of www.continentalshippinglogistics.com is governed by and construed in accordance with the laws of the United States and the State of Tennessee, excluding its conflict of laws provisions. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or a portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible.
Any cause of action with respect to www.continentalshippinglogistics.com or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County, Tennessee. This Agreement may not be changed or modified without the written consent of Continental Shipping Logistics.
(i) Customer agrees that domestic and international carriage by Continental Shipping Logistics of any shipments tendered to Continental Shipping Logistics using SHIP MANAGER shall be in accordance with the terms, conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill, Label, Manifest, or Pick-Up Record (collectively "Shipping Documentation") and as appropriate any transportation agreement between Customer and Continental Shipping Logistics covering such shipment and in any applicable tariff, Service Guide or Standard Conditions of Carriage, copies of which are available upon request, and which are incorporated into this Agreement by reference. If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement, the transportation agreement, tariff, Service Guide, Standard Conditions of Carriage, or this Agreement will control, in that order of priority. If a shipment originates outside the United States, the contract of carriage is with the Continental Shipping Logistics subsidiary, branch, or independent contractor who originally accepts the shipment. Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including import/export forms.
(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to Continental Shipping Logistics for delivery to locations outside the United States or country of shipment origin, Customer will, at Customer's sole expense, assure that the terms and conditions of international carriage supplied by Continental Shipping Logistics from time to time (and which may be amended or modified from time to time at Continental Shipping Logistics's sole discretion) are placed on the Shipping Documentation as may be instructed by Continental Shipping Logistics, for all such international shipments. Customer will defend, indemnify and hold harmless Continental Shipping Logistics, its officers, directors, employees and agents from and against any and all losses, damages, claims and other items of cost and expense arising out of Customer's failure to apply the international carriage terms to the Shipping Documentation for such international shipments, including without limitation claims from the recipient of any shipment, and Customer's failure to follow Continental Shipping Logistics's instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments.
(iii) Printed Signature. Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin, Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation, as applicable, for all shipments tendered by Customer to Continental Shipping Logistics using SHIP MANAGER. Customer further acknowledges that such printed name shall be sufficient to constitute the Customer's signature, and Customer's acceptance of Continental Shipping Logistics's terms and conditions of carriage contained in the applicable transportation agreement, tariff, Service Guide, Standard Conditions, or Shipping Documentation, under which the shipment is accepted by Continental Shipping Logistics, or its independent contractor.
(iv) Unless otherwise indicated, the shipper's address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipient's address listed on the face of the Shipping Documentation is the place of destination. Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is Continental Shipping Logistics Express, P.O. Box 727, Memphis, TN 38194. The address for Continental Shipping Logistics Ground is P.O. Box 108, Coraopolis, PA 15230.
Continental Shipping Logistics provides You with the opportunity, via SHIP MANAGER, to use Continental Shipping Logistics ShipAlert to send a message to the recipient informing him/her of Your shipment. This feature is provided free of charge. Continental Shipping Logistics may modify or terminate the use of Continental Shipping Logistics ShipAlert at any time.
Continental Shipping Logistics does not commit to keeping Your message private or confidential. By using Continental Shipping Logistics ShipAlert You acknowledge that Continental Shipping Logistics is providing the technical functionality only, and that You are solely responsible for the content of Your messages. Continental Shipping Logistics undertakes no duty to monitor any messages sent by You. However, Continental Shipping Logistics, in its sole discretion, may elect, but is not obligated, to look at Your messages to protect itself.
Do not use Continental Shipping Logistics ShipAlert for anything other than to communicate information about Your shipment. You may not use Continental Shipping Logistics ShipAlert to disseminate inflammatory, infringing, obscene, or other unlawful information, or to threaten, harass, abuse or otherwise violate the legal rights of others or perform any act contrary to law. If Continental Shipping Logistics sees or hears about messages sent via Continental Shipping Logistics ShipAlert that violate these provisions, or that may damage Continental Shipping Logistics, it may take all actions necessary to protect itself, including disclosing any messages to the authorities.
It is not necessary to use Continental Shipping Logistics ShipAlert to ship a package via SHIP MANAGER. Continental Shipping Logistics will not be liable for any failure or delay, for any reason, in the transmission, receipt, or acknowledgment of any messages sent by or to You.
Subject to the terms listed here, addresses will remain in Your Address Book as long as You use SHIP MANAGER. If You do not use SHIP MANAGER for a period of 6 months, Continental Shipping Logistics will delete Your addresses.
However, Continental Shipping Logistics will not delete Your SHIP MANAGER account. If You have any concerns, please email Continental Shipping Logistics at webmaster@www.continentalshippinglogistics.com . The Address Book is a feature provided free of charge by Continental Shipping Logistics. You should maintain a back-up copy of Your addresses as Continental Shipping Logistics will not be responsible for the loss of addresses contained in the Address Book. Continental Shipping Logistics may modify or terminate this feature at any time for any reason.
The courtesy rate reflected by the Courtesy Rate Quote on Continental Shipping Logistics Ship Manager, if shown, may be different than the actual charges for Your shipment. Differences may occur based on actual weight, dimensions, and other factors. Consult the applicable Continental Shipping Logistics Service Guide or the Continental Shipping Logistics Rate Sheets for details on how shipping charges are calculated.
H.M. Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majesty's Stationery Office. Visitors to this site may reproduce and use these forms, but have no right to authorize third parties to use them.
In addition to the www.continentalshippinglogistics.com Terms of Use, the following terms and conditions govern your access and use of Signature Proof of Delivery. By accessing and using Signature Proof of Delivery, you acknowledge and agree that you are the shipper, the recipient, or third party payor, or are authorized to act on behalf of the shipper, recipient, or third party payor to retrieve the signature image for the shipment you are attempting to track. You warrant and agree, on behalf of yourself and all persons on whose behalf you are acting in accessing and using Signature Proof of Delivery, that you will not use the signature image for any purpose other than to confirm the delivery of such shipment. You further acknowledge and agree, on behalf of yourself and all persons on whose behalf you are acting in accessing and using Signature Proof of Delivery, (i) to defend (at Continental Shipping Logistics option), indemnify, and hold harmless Continental Shipping Logistics, its parent and its parent company's subsidiary companies (collectively "Continental Shipping Logistics" for purposes of this paragraph) from and against any and all claims of whatever nature arising from your access and use of Signature Proof of Delivery, and the receipt, use and emailing of any signature retrieved; (ii) that Signature Proof of Delivery is provided "AS IS" and you assume all risk of accessing and using Signature Proof of Delivery; (iii) that Continental Shipping Logistics DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS OF WHATEVER NATURE, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN RESPECT TO SIGNATURE PROOF OF DELIVERY; (iv) you will only email Signature Proof of Delivery to the shipper, recipient or third party payor of the shipment you are attempting to retrieve; (v) that under no circumstances shall Continental Shipping Logistics be liable for any money or other damages resulting from the access and use of Signature Proof of Delivery and that Continental Shipping Logistics hereby disclaims liability for any such damage; and, (vi) that your actions and shipments are further governed by, and you will comply with, the terms and conditions in the applicable Continental Shipping Logistics Service Guide or transportation agreement.
In addition to the www.continentalshippinglogistics.com Terms of Use, the following additional terms and conditions govern the access and use of this tracking update subscription application to request tracking information updates ("Tracking Updates"). Continental Shipping Logistics authorizes You to request Tracking Updates for a shipment for which You are the shipper, recipient or third-party payor and You agree to only request Tracking Updates for a shipment for which You are the shipper, recipient, or third-party payor subject to these Terms and Conditions. You acknowledge and agree that Tracking Updates are the private property of Continental Shipping Logistics, are provided to You free of charge and that any use of Tracking Updates information is at Your sole risk. Tracking Updates are provided "AS IS" and Continental Shipping Logistics disclaims all Warranties or conditions, Express or Implied.
In order to facilitate delivery or release of a shipment, Continental Shipping Logistics may, at its sole discretion, offer certain delivery options and functionality to residential Recipients through Continental Shipping Logistics Delivery Manager. As a condition for approval to register for and use Continental Shipping Logistics Delivery Manager, Recipient agrees to these terms:
I. Recipient represents and warrants that Recipient: resides at the address provided for enrollment; is authorized to enroll and receive shipments at the address; will only register for himself/herself; will only register nicknames that are associated with Recipient’s name and identity; is 13 years of age or older.
II. For each shipment, Recipient represents and warrants that Recipient is authorized by the Shipper to use or request the Continental Shipping Logistics Delivery Manager options and functionality.
III. Recipient agrees to pay any fees associated with Continental Shipping Logistics Delivery Manager options that are offered by Continental Shipping Logistics for a fee. See Rates in the Continental Shipping Logistics Service Guide for details.
IV. The contract of carriage governed by the Continental Shipping Logistics Express Terms and Conditions or the Continental Shipping Logistics Ground Tariff in the Continental Shipping Logistics Service Guide shall at all times remain with the Shipper, as that term is defined in the Continental Shipping Logistics Service Guide, and nothing in these Continental Shipping Logistics Delivery Manager Terms shall be construed to create a contract of carriage with the Recipient. Continental Shipping Logistics Delivery Manager options and functionality, including those offered for a fee to the Recipient, are governed solely by the terms in this Continental Shipping Logistics Delivery Manager section of the www.continentalshippinglogistics.com Terms of Use.
V. In no event shall Continental Shipping Logistics, including, without limitation, agents, contractors, employees and affiliates, be liable for any damages, including but not limited to special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not Continental Shipping Logistics had knowledge that such damages might be incurred, from honoring, or our failure to honor, any request for delivery instructions, preferences, delivery suspension, routing instruction or other delivery request from the Recipient. Notwithstanding, a refund of the Continental Shipping Logistics Delivery Manager fee as outlined below is the exclusive remedy in the event of Continental Shipping Logistics’s failure to honor the Recipient’s request for Continental Shipping Logistics Delivery Manager options.
VI. Money-Back Guarantee. We offer a money-back guarantee for Continental Shipping Logistics Delivery Manager delivery options that are offered for a fee. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. At our option, we will, upon request, refund your Continental Shipping Logistics Delivery Manager charges in the event of a delivery failure as described below. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a delivery option failure. There are no delivery option commitments for shipments on which the money-back guarantee is suspended.
a. Continental Shipping Logistics Date Certain Delivery Money-Back Guarantee. The Continental Shipping Logistics Date Certain Delivery Money-Back Guarantee applies if shipment delivery is not attempted on the valid date requested. To be considered valid, the requested date must be a Business Day within 7 calendar days after the originally scheduled delivery date. If the delivery date requested is invalid, the Continental Shipping Logistics Date Certain Money-Back Guarantee will not apply.
b. Continental Shipping Logistics Evening Delivery Money-Back Guarantee. The Continental Shipping Logistics Evening Delivery Money-Back Guarantee applies if shipment delivery is not attempted between 5 and 8 p.m. by the scheduled delivery date as published on www.continentalshippinglogistics.com.
c. Continental Shipping Logistics Appointment Delivery Money-Back Guarantee. The Continental Shipping Logistics Appointment Delivery Money-Back Guarantee applies if shipment delivery is not attempted during the appointment time-frame and on the date requested by the Recipient and agreed to by Continental Shipping Logistics.
d. Deliver To Another Address Money-Back Guarantee. The Deliver To Another Address Money-Back Guarantee applies if shipment delivery is not attempted at the new delivery address by the scheduled delivery date and time as published on www.continentalshippinglogistics.com
e. Exceptions and Limitations. Continental Shipping Logistics will not be obligated to refund or credit your charges if:
1. We provide you with proof of timely completion of the delivery option, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to provide the delivery option resulted from circumstances described under the Liabilities Not Assumed sections of the Continental Shipping Logistics Service Guide.
2. The shipment was scheduled for delivery on the Wednesday immediately prior to Thanksgiving or during the seven calendar days before Christmas Day, and was delivered within 90 minutes of the new requested delivery date, time, or delivery window.
3. The shipment was undeliverable as described in the Undeliverable Shipments sections of the Continental Shipping Logistics Express Terms and Conditions or the Continental Shipping Logistics Ground Tariff in the Continental Shipping Logistics Service Guide.
f. Refund Requests: To qualify for a refund, you must notify us of a delivery option failure and request a refund of your charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund and cannot recover compensation for a delivery option failure in any lawsuit.
1. You may request a refund of charges due to a delivery option failure by submitting your request through the billing adjustment application at www.continentalshippinglogistics.com/billingadjustment.
2. Your notification of a delivery option failure must include the Continental Shipping Logistics tracking number; and the last 4 digits of the credit card used to pay for the delivery option.
3. All requests for refund or credit of charges must be received within 90 calendar days from the ship date.
VII. If the Sign For A Package option is selected, Recipient authorizes Continental Shipping Logistics to leave the shipment, and any other eligible shipment available for delivery, at the recipient’s location and releases Continental Shipping Logistics from all liability for any loss or damage that may result from leaving the shipment at Recipient’s request.
VIII.If Recipient provides delivery instructions, preferences, or requests to suspend deliveries for their address, Recipient releases Continental Shipping Logistics from all liability for any loss or damage that may result from Continental Shipping Logistics following the delivery instructions, preferences, or requests to suspend deliveries.
IX. Recipient understands that Continental Shipping Logistics Delivery Manager calendar and tracking visibility will be based on information readily available to Continental Shipping Logistics, that it may be limited, estimated or incomplete and that such information may change or be modified.
X. Recipient agrees not to sue Continental Shipping Logistics as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against Continental Shipping Logistics regarding Continental Shipping Logistics Delivery Manager.